What is generally the first step in the records management process?

The identification of records is generally recognized as the first step in the records management process because it involves determining what information needs to be captured and managed. This step lays the groundwork for effective records management by ensuring that all relevant documents, data, and information are recognized and cataloged according to their importance, legal requirements, and organizational needs.

Proper identification is crucial because it helps in establishing which records must be retained, which can be scheduled for destruction, and how different types of records will be handled throughout their lifecycle. By clearly identifying the records, organizations can streamline subsequent steps, such as data collection and scheduling, making the entire records management process more efficient and compliant with any regulatory obligations.

In context, while the collection of data represents a later stage where specific information is gathered, and scheduling records involves planning for retention and disposal, these actions are contingent upon having first identified which records are pertinent. Disposal of unnecessary records is similarly a follow-up action that occurs after the records management process has already begun, specifically once records have been identified, evaluated, and deemed not to be needed any longer.